Nepaloo Terms and Conditions

Terms of Use

Nepaloo provides Customers with the services acting on behalf of Principals engaged in or associated with the travel and/or accommodation industries, such as airlines, hotels and/or other service providers or suppliers (collectively referred to as ‘the Principal’).

Nepaloo represents the Principal as agents only AND ACCORDINGLY ACCEPTS NO LIABILITY for any loss, damage (including loss of profits or consequential or special damages), injury, illness, harm or death (except if such loss or damage arises from the gross negligence or wilful misconduct of Nepaloo or any person acting for or controlled by Nepaloo), which any Customer may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfil their obligations, whether in relation to travel arrangements, accommodation or otherwise.

The contract in use by the Principal (which is often constituted by the ticket issued by the Principal), shall constitute the sole contract between the Principal and the Customer and any RIGHT OF RECOURSE the Customer may have, will be solely against the Principal. Nepaloo shall, as soon as possible after the confirmation of the Customer’s booking, provide to the Customer the identity of the Principal. It is the Customer’s responsibility to familiarize themselves with such terms and conditions (‘the Principal’s Conditions’).

What are my Terms and Conditions?

You can find your Terms and Conditions on your booking confirmation email. The specific rules will be presented on your screen before you click to go through to the payment screen.

It is important that you read and understand these, so please contact us if you have any questions before you book.


We update the information contained here from time to time, but we do not guarantee that the information found in this website is all correct, up-to-date, or complete.

Some links from this site may lead to websites operated and run by third parties. Nepaloo supplies these links solely for your convenience. The presence of such a link does not imply that Nepaloo takes any responsibility for the linked site, or endorses the site, its operator, or its contents (exceptions may apply).

Nepaloo is a participant in the Affiliate Programs. These are affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to their sites and

Nepaloo provides this website and its contents ‘as is’ without warranty of any kind, either express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.